Orders placed by internet or by phone before 12 pm EST, can usually be shipped the same business day. Domestic shipping via UPS and handling charges are usually calculated by weight and size. In stock items are usually shipped within 48 hours (not including weekends/holidays).
Due to size and weight, some of our merchandise may have a Fixed Shipping charge. These items usually ship within 7 to 10 business days and you will not be charged any additional shipping fees.
Shipping water-based coatings during the winter is problematic for customers outside of warmer states. Water-based coatings are damaged by freezing. UPS does not protect shipments from freezing in transit, and special packing has limited effect.
If weather conditions exist between our point of shipment and your point of delivery that may result in freezing and the resulting damage to the products, it is your decision whether to ship the products or not. There are some things we can do to help lessen the risk of damage, and we are pleased to do them. However, the risk of damage under these circumstances is solely yours.
What we can do:
- Ask us to ship early in the week so that your order will not sit in a truck over the weekend. This may delay your shipment if you order during the latter part of the week.
- Give us a delivery address where someone will always be present so the shipment will not sit in the cold after the driver releases it. (This is where paint is most likely to freeze.)
- Expedite the delivery with Signature Required. There is an extra charge for this.
Some items are direct shipped to you from the manufacturer. Direct shipping may required additional delivery time, and express delivery is not available on direct ship items. Direct shipped items are charged to your credit card upon release of the order to the manufacturer.
PLEASE NOTE: UPS will not deliver to a PO Box. We must have a street address for your shipping address.
For product orders, special orders, returns and for any concerns, compliments or suggestions you may have, please feel free to contact us. We are here to help and assist you and if we do not have what you need, we will try to help you find it.
HealthyHome charges sales tax on shipments to Florida.
Orders placed by internet or by phone before 12 pm EST can usually be shipped the same business day. Domestic shipping via UPS and handling charges are calculated by weight and size. In stock items are usually shipped within 24 hours (not including weekends/holidays).
Unless you request it, we will wait to ship your order until all items are available for shipment. In this case, you will incur only one shipping and handling charge for the whole shipment.
If you request that each item be shipped when it is available, you may incur additional shipping and handling costs for each shipment.
PLEASE NOTE: UPS will not deliver to a PO Box. We must have a street address for your shipping address.
Approximate delivery time from date of shipping by UPS Ground: 5 to 7 business days.
Please note that these are only approximate UPS delivery times as provided to us by UPS. For guaranteed delivery time ask for Next Day Air or 2nd Day Air shipping. Next Day Air means delivery will take place the next business day after the order is shipped & 2nd Day Air means the second business day.
Due to size and weight, some of our merchandise may have a Fixed Shipping charge. These items will usually ship within 7 to 10 business days and you will not be charged any additional shipping fees.
The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information.
For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from HealthyHome, the recipient is the importer of record and must comply with all laws and regulations of the destination country.
For Shipping Quotes or to Place an Order please contact one of our Customer Service Representatives at 800-583-9523 or info@healthyhome.com